The Provo City Library will gladly accept your book and media donations.

• Please no magazines.
• Please no rated “R” movies.

Drop off your donations at:

• The First Floor Reference Desk
• The donation box located in the Copy Room on the First Floor
• The Circulation Desk

Books should be in acceptable physical condition

• No mold
• No colored or marked-up pages
• No missing pages

Items not added to the Library collection will be offered for sale during one of our Friends of the Library book sales.

The Friends of the Provo City Library are dedicated to supporting and furthering the goals of the library and to helping meet the increasing demands for library services. Friends of the library assist with book sales, publicity, as board members, or by volunteering some of their time.

Becoming a member of Friends is quick and easy. The level of your involvement and contribution is up to you. And best of all, you DO NOT have to be a Provo City resident to join; anyone can become a member of the Friends of the Provo City Library.

There are two ways to become a Friend:

1. Download and fill out the application and return it with your membership fee
2. Join in person at any of the Friends Book Sales

Provo City Library is always looking for volunteers to assist in several areas of the library. Volunteer opportunities range from sorting and shelving books to assisting in Story Times and computer classes. All volunteers must complete and return a Volunteer Application (available online or at the First Floor Reference desk of the library) which is sent to the Provo City Human Resources Department for a required background check which can take up to one week.

Please note that all volunteers must be at least 14 years of age and anyone under the age of 18 must also return a Parental/Guardian Consent Form.

To Become a Volunteer at the Library

• Download or pick up and complete the Volunteer Application, and the Parental/Guardian Consent Form if under 18
• Return all forms to the library, either in person at the First Floor Reference Desk or by mailing to:
  Volunteer Coordinator, 550 N University Ave, Provo, UT 84601

Please call 801-852-7685 with any questions.

How do I find employment opportunities at the Provo City Library?

The Provo City Library is a part of Provo City and all open positions are filled through the Provo City Human Resources Department.  Open positions are listed at provo.org/hr.hr_main.html.  Instructions to apply for any job with the city of Provo can be found at http://provo.org/hr.hr_appbody.html.

Two positions, Clerk/Page & Security Guard, are kept open continuously.   We keep open files at the Human Resources Office and when an opening occurs, all submitted applications are considered.  If you have any questions concerning any position at the library call the Human Resources department at 801-852-6180.

Current employment openings at the Provo City Library

Your PIN is 1234, unless you change it.
For your protection, please change your PIN to a four-digit number of your choice.
To change your PIN:

1. On the online catalog, log in to your account by entering your Library card barcode and current PIN (1234, unless you have already changed it).
2. Once you are logged in, go to the “My Account” tab.
3. Click on “Profile” in the menu below the “My Account” tab.
4. Enter your new 4-digit PIN (numbers only), and click the “Update” button.

If you have forgotten your PIN, please call 801-852-6660 during Library hours. You will need to provide your Library card barcode and answer a security question to get your current PIN over the phone.

Report lost or stolen library cards immediately to the appropriate library staff.  Call 801-852-6660 or visit the Circulation Desk in the library. 

• Fines and fees may be paid at the Circulation Desk with cash, check, credit, or debit cards.
• Fines and fees may also be paid at the Self Check units with either debit or credit cards.
• Library privileges, including borrowing materials and using public computers, are suspended when your fines exceed $10.00.  You may purchase a temporary internet pass if your account is suspended.
• If your account has a balance of more than $25.00, it may be sent to a collection agency, after notification efforts (always make sure we have your correct address). 
• You may make partial payment of fines. 
• If you pay for lost materials, please keep your receipt.  If the lost materials are found and returned to the library within three months you will receive a refund.  A $5.00 processing fee per item is non-refundable.
• Bring damaged materials to the Circulation Desk.  If an item is damaged beyond normal wear and tear, a fee may be assessed, or you may need to pay the full replacement cost of the item.

Parking is free for Library patrons and attendees of scheduled events in the building. A one-level underground parking garage may be entered from the east side of the library, off 100 East. Clearance for the parking garage is 8’ 3”.  Any unauthorized vehicle left overnight in the underground parking lot may be towed at the owner’s expense. Two above-ground parking lots frame the library on the north and south.

For easiest access to the Academy Ballroom, enter the underground parking garage off 100 East.  Drive the length of one side of the garage, turn right and park near the yellow “Academy Entrance” sign.  Go through the Academy Entrance, walk down the hall to the elevator, and select 3rd floor.  You will be facing the Ballroom as you step off the elevator.

For easiest access to the Library, park in the South above-ground lot, parallel to 500 North. There are three accessible parking stalls available and a wheelchair ramp to the right of the library doors.  Additional accessible parking is available in the underground garage on both the north and south sides of the building. Take the elevator up one floor to reach the library.

For easiest access to the Academy Building which includes the Ballroom, other meeting rooms, and Project Read, enter the underground parking garage off 100 East.  Drive the length of one side of the garage, turn right and park near the yellow “Academy Entrance” sign. Two accessible parking stalls are located near this entrance. Go through the Academy Entrance, and use the elevator at the end of the hall.  The Ballroom is on the third floor; the Events Office, Project Read, and most meeting rooms are on the second floor.

• A picture ID issued by a government entity, school, or your employer is needed to get a library card, change your PIN, or for library staff to disclose any information about your account, including your PIN.
• When you apply for a library card, both a picture ID and a separate proof of address are mandatory. Please bring a recent rent receipt, pre-printed checks, or a piece of mail with your name and current address, postmarked within the last three months.
• These requirements protect your privacy and your library account.   Also, the library is responsible to Provo taxpayers to safeguard materials and ensure patron accountability.