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here to help

I recently took a phone call from a library patron who was interested in learning how to use some advanced functions in Microsoft Office software (Excel, Word, etc), but taking a formal class was cost prohibitive. This patron wanted to know if we had any resources that could help them.

Oh do we have resources…

Can I just tell you? Asking a librarian what resources are available for [insert task/project/assignment here] is one of the best ways to make us love you. We want to tell you all about the amazing resources that you can use for FREE!

For this patron, I recommended four different resources:

  1. The Computer Help Lab which takes place Tuesdays and Thursdays from 2:00 – 5:00 PM in the Special Collections Room. This particular patron wasn’t available during those hours, so next I recommended…

  2. Book a Librarian. With this service the patron can request a time that suits them to meet with a librarian one-on-one to get individual help. The patron liked this idea, but was also interested in self-directed learning. So I also recommended…

  3. Learning Express Library, which has a lot of great resources that range far beyond just basic computer and Microsoft Office skills, including standardized test resources (ACT, ASVAB, GED, GMAT, GRE, LSAT, MCAT, Praxis, SAT, TOEFL, TOEIC, etc.), resources for becoming a U.S. citizen, basic math, reading, and writing resources, and so much more that this is just the tip of the ice berg.

  4. And finally, one of my favorites, Lynda.com. I don’t really know where to start when trying to describe the wealth of resources available on here. In addition to Microsoft Office courses, Lynda offers fantastic and professionally produced video courses on subjects relating to and including: 3D and animation, audio and music, business, CAD, design, courses for developers, education and e-learning, IT, marketing, photography, video, and the web.

For the Provo City Library, providing our community with access to information, instruction, and learning is central to our mission. We are here to help, and want to make sure you are aware of the amazing, FREE resources available to everyone.

The next time you come in, ask a librarian what great resources the library can offer, and watch their face light up.Just try it.

I dare you.

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